Shipping policy

Shipping Policy

Processing Times
Orders are processed within 1–2 business days (excluding weekends and public holidays). You’ll receive a confirmation email with tracking details once your order has shipped.

Delivery Times

• NZ urban addresses: 2–4 business days

• NZ rural addresses: 3–7 business days

• Australia: 7–14 business days
  (Please note: delivery times may vary due to courier delays outside of our control.)

Order Tracking
All orders are shipped with tracking. You’ll receive a tracking link once your order has been dispatched.

Missing or Delayed Orders
If your order hasn’t arrived within the timeframes above, please contact us at [insert your customer support email].