Frequently asked questions
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Product & Usage
All products are handmade in Lyttelton, New Zealand — where quality and care come first.
Most people get around 3 months of daily use — our little jars pack a punch.
24 months. Store in a cool, dry place, out of direct sunlight.
Nope. Our powder-finish balm absorbs easily and wears invisibly.
Apply sparingly and rub in well to avoid residue.
No. We don’t block sweat — we let your skin breathe.
B.BOLD neutralises odour and absorbs moisture, naturally.
Give your body time to adjust — usually 1–2 weeks.
Apply a pea-sized amount to clean, dry skin and massage in well (it’s also a mini lymphatic
boost). Reapply anytime you need a top-up.
Ingredients & Safety
Yes — our formulas are made with naturally derived ingredients and always free from
aluminium, endocrine disruptors, phthalates, parabens, and synthetic fragrance.
Carefully formulated for performance, safety, and alignment with our values.
Yes. Our magnesium-based formula is gentle, bicarb-free, and designed for sensitive skin - without compromising on performance.
Yes — our formulas are pregnancy- and child-safe.
As always, check the ingredients and speak with your healthcare provider if unsure.
Yes. We don’t test on animals — and never will.
Sustainability & Packaging
Not yet — but we’re working on it. For now, our glass jars are fully reusable, recyclable, and plastic-free.
Return 5 clean jars = get $5 store credit.
Simple, circular, and better for the planet.
Subscriptions & Delivery
Choose your product, set your delivery schedule, and save 15%.
Skip, cancel, or update anytime.
Log in to your account here — or email us if you need a hand. We’ve got you.
Returns & Customer Support
We back our products with a 100% Happiness Guarantee — no fuss, just fairness.
If something’s not quite right, let us know within 10 days and we’ll make it right.
Your experience (and our quality) means everything to us.
If you need support, we are here for you. Contact us