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Frequently asked questions

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Product & Usage

Where are B.BOLD products made?

All products are handmade in Lyttelton, New Zealand — where quality and care come first.

How long does a jar last?

Most people get around 3 months of daily use — our little jars pack a punch.

What’s the shelf life?

24 months. Store in a cool, dry place, out of direct sunlight.

Will it leave marks on my clothes?

Nope. Our powder-finish balm absorbs easily and wears invisibly.
Apply sparingly and rub in well to avoid residue.

Is B.BOLD an antiperspirant?

No. We don’t block sweat — we let your skin breathe.
B.BOLD neutralises odour and absorbs moisture, naturally.

How do I switch to natural deodorant?

Give your body time to adjust — usually 1–2 weeks.
Apply a pea-sized amount to clean, dry skin and massage in well (it’s also a mini lymphatic
boost). Reapply anytime you need a top-up.

Ingredients & Safety

Are B.BOLD products considered clean and natural?

Yes — our formulas are made with naturally derived ingredients and always free from
aluminium, endocrine disruptors, phthalates, parabens, and synthetic fragrance.
Carefully formulated for performance, safety, and alignment with our values.

I have sensitive skin. Will B.BOLD work for me?

Yes. Our magnesium-based formula is gentle, bicarb-free, and designed for sensitive skin - without compromising on performance.

Is B.BOLD safe during pregnancy and for kids?

Yes — our formulas are pregnancy- and child-safe.
As always, check the ingredients and speak with your healthcare provider if unsure.

Is B.BOLD cruelty-free?

Yes. We don’t test on animals — and never will.

Sustainability & Packaging

Are your products refillable?

Not yet — but we’re working on it. For now, our glass jars are fully reusable, recyclable, and plastic-free.

What is the Jar Return Programme?

Return 5 clean jars = get $5 store credit.
Simple, circular, and better for the planet.

Learn more

Subscriptions & Delivery

How does the subscription work?

Choose your product, set your delivery schedule, and save 15%.
Skip, cancel, or update anytime.

How do I change or cancel my subscription?

Log in to your account here — or email us if you need a hand. We’ve got you.

Returns & Customer Support

What is your return policy?

We back our products with a 100% Happiness Guarantee — no fuss, just fairness.
If something’s not quite right, let us know within 10 days and we’ll make it right.
Your experience (and our quality) means everything to us.

Still have questions?

If you need support, we are here for you. Contact us