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Frequently asked questions

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Product & Usage

Where are B.BOLD products made?

All products are handmade in Lyttelton, New Zealand โ€” where quality and care come first.

How long does a jar last?

Most people get around 3 months of daily use โ€” our little jars pack a punch.

Whatโ€™s the shelf life?

24 months. Store in a cool, dry place, out of direct sunlight.

Will it leave marks on my clothes?

Nope. Our powder-finish balm absorbs easily and wears invisibly.
Apply sparingly and rub in well to avoid residue.

Is B.BOLD an antiperspirant?

No. We donโ€™t block sweat โ€” we let your skin breathe.
B.BOLD neutralises odour and absorbs moisture, naturally.

How do I switch to natural deodorant?

Give your body time to adjust โ€” usually 1โ€“2 weeks.
Apply a pea-sized amount to clean, dry skin and massage in well (itโ€™s also a mini lymphatic
boost). Reapply anytime you need a top-up.

Ingredients & Safety

Are B.BOLD products considered clean and natural?

Yes โ€” our formulas are made with naturally derived ingredients and always free from
aluminium, endocrine disruptors, phthalates, parabens, and synthetic fragrance.
Carefully formulated for performance, safety, and alignment with our values.

I have sensitive skin. Will B.BOLD work for me?

Yes. Our magnesium-based formula is gentle, bicarb-free, and designed for sensitive skin - without compromising on performance.

Is B.BOLD safe during pregnancy and for kids?

Yes โ€” our formulas are pregnancy- and child-safe.
As always, check the ingredients and speak with your healthcare provider if unsure.

Is B.BOLD cruelty-free?

Yes. We donโ€™t test on animals โ€” and never will.

Sustainability & Packaging

Are your products refillable?

Not yet โ€” but weโ€™re working on it. For now, our glass jars are fully reusable, recyclable, and plastic-free.

What is the Jar Return Programme?

Return 5 clean jars = get $5 store credit.
Simple, circular, and better for the planet.

Learn more

Subscriptions & Delivery

How does the subscription work?

Choose your product, set your delivery schedule, and save 15%.
Skip, cancel, or update anytime.

How do I change or cancel my subscription?

Log in to your account here โ€” or email us if you need a hand. Weโ€™ve got you.

Returns & Customer Support

What is your return policy?

We back our products with a 100% Happiness Guarantee โ€” no fuss, just fairness.
If somethingโ€™s not quite right, let us know within 10 days and weโ€™ll make it right.
Your experience (and our quality) means everything to us.

Still have questions?

If you need support, we are here for you. Contact us